What counts as a complaint?
A complaint is any form of contact from a customer, a person authorised on behalf of a customer, or potential customer who is not satisfied with our service.
How to make a complaint
If you have a complaint about any part of our service, we want to hear from you so we can put things right.
Call us: 0333 358 0075
Email us: firstname.lastname@example.org
Write to us:
Customer Resolutions Department
247 StayWarm Ltd
Parkhill Business Centre