Customer Enquires

If you want to speak to a member of our team over the telephone, please call us on

Please select the following option to suit your requirements, so that you will be transferred to the correct department.

Opening Times

Monday Friday – 9.00 to 17.30

Saturday – 10.00 to 16.00

Sunday – Closed

Emergency Claims

If you have an emergency claim please call our 24/7 line on

This line is open every hour of the day, every day of the year!

Please select the following option to suit your requirements, so that you will be transferred to the correct department.

Email Us

If you have a question about 24|7 StayWarm products and services

Emails are monitored during normal office hours only.

Prefer to write?

You can write to the 24|7 StayWarm team at:

24|7 StayWarm Limited

Parkhill Business Centre

Padiham Road,

BB12 6TG

Have any questions?
We’d love to hear from you